Shipping Policy
Shipping Policy
Last updated: May 19, 2026
StageMing ships worldwide from China using top-tier international carriers (DHL, FedEx, UPS, and local postal services).
Estimated Delivery Times
| Region | Shipping Type | Estimated Delivery |
|---|---|---|
| Middle East (UAE, Saudi Arabia, Kuwait, Oman, Bahrain)Excluding Qatar | DDP | 5–16 business days |
| United States, Qatar | DDU | 5–15 business days |
| China | DDU | 5–10 business days |
| Europe, Australia & Rest of World | DDU | 5–16 business days |
Delivery estimates begin from the date of shipment, not order placement.
Taxes & Duties
- Middle East (DDP): All import duties and local taxes are included in the checkout price. No additional charges upon delivery.
- US, China & All Other Regions (DDU): Local customs duties and import taxes are not included in the product price. These fees are the buyer's responsibility and are collected by the local carrier before delivery.
Lost Packages
A package is formally declared lost if there are no tracking updates for:
- 30 consecutive days — Middle East shipments
- 45 consecutive days — All other destinations
Upon declaration of loss, we will issue a free reshipment or full refund at your preference.
Incorrect Address
Please verify your shipping address carefully at checkout. If a package is returned due to an incorrect address provided by the customer, reshipping fees will be charged. If a refund is preferred, the original shipping fee is non-refundable.
Contact
Email:support@mclighting.com.cn
Response time: Within 2 business days